Effective communication is a mutually-beneficial two way exchange of information that relies on each individual articulating and understanding the message as it is intended. Effective communication in the workplace ensures employee motivation, productivity and profitability.
Communication is vital in building, maintaining and improving relationships between individuals and teams. It is also important for leaders in an organisation to communicate clearly, concisely and transparently when delivering strategic messages to the wider business.
Each person's perspective is different and the same piece of information given to two different people can produce two completely different reactions. Our solution enables people managers to articulate, present and communicate in a way that allows each employee to process the information in the way that works best for them. Our solution also helps employees communicate better in one-on-one interactions by understanding behavioural styles, asking questions appropriately, avoiding conflicting messages & emotional distractions and essentially having conducive & productive workplace interactions.
"Communicate better by understanding behaviours, asking appropriate questions & avoiding conflicting messages"
Clients who use our Interpersonal Effectiveness solution achieve success by:
Improving individual & team effectiveness and performance
Building better quality work-places
Creating and strengthening High-Quality relationships with internal stakeholders and external customers
Improving employee retention
Cultivating successful & meaningful customer relationships
Building organisation culture
End to end solution spanning Need Analysis, Assessment, Development Workshop & Individual Development Plans
Helps people understand behavioural & communication styles
Improves teamwork, collaboration & inter-personal effectiveness
Detailed individual and group analysis
Scientific assessment substantiated with Neurological research and a huge database used to define norming
Easy-to-use online computer-based psychometric test
Extensive application across multiple industries, jobs, levels and company sizes
Global Insourcing Centre's (GIC's)
Global Delivery Organizations
Leadership & C-Suite
Centres Of Excellence
Quality & Audit
Software Product Engineering
Front Line Managers
First Time Managers
Building People Managers
Resolving Workplace Conflict
Improving Customer Satisfaction
Improving Customer Service
Managing Millennial Talent
Managing Workplace Stress