INTER-PERSONAL EFFECTIVENESS

Effective communication is a mutually-beneficial two way exchange of information that relies on each individual articulating and understanding the message as it is intended. Effective communication in the workplace ensures employee motivation, productivity and profitability.

Communication is vital in building, maintaining and improving relationships between individuals and teams. It is also important for leaders in an organisation to communicate clearly, concisely and transparently when delivering strategic messages to the wider business.

Each person's perspective is different and the same piece of information given to two different people can produce two completely different reactions. Our solution enables people managers to articulate, present and communicate in a way that allows each employee to process the information in the way that works best for them. Our solution also helps employees communicate better in one-on-one interactions by understanding behavioural styles, asking questions appropriately, avoiding conflicting messages & emotional distractions and essentially having conducive & productive workplace interactions.

"Communicate better by understanding behaviours, asking appropriate questions & avoiding conflicting messages"

Benefits

Clients who use our Interpersonal Effectiveness solution achieve success by:

  • Improving individual & team effectiveness and performance

  • Building better quality work-places

  • Creating and strengthening High-Quality relationships with internal stakeholders and external customers

  • Improving employee retention

  • Cultivating successful & meaningful customer relationships

  • Building organisation culture

Features

  • End to end solution spanning Need Analysis, Assessment, Development Workshop & Individual Development Plans

  • Helps people understand behavioural & communication styles

  • Improves teamwork, collaboration & inter-personal effectiveness

  • Detailed individual and group analysis

  • Scientific assessment substantiated with Neurological research and a huge database used to define norming

  • Easy-to-use online computer-based psychometric test

  • Extensive application across multiple industries, jobs, levels and company sizes

Other HR Tools

Individual Development Plan
Decision Support
Training Needs Analysis

Industries

IT
ITES
Banking
Financial Services
Insurance
Software Products
Manufacturing
Hospitality
Global Insourcing Centre's (GIC's)
Global Delivery Organizations

Functions

Sales
Management
Leadership & C-Suite
Software Development
Operations
Centres Of Excellence
Quality & Audit
Customer Service
Engineering
Data Science
Marketing
Software Product Engineering
Software Testing
Finance

Levels

C-Suite
Senior Management
Mid Management
Front Line Managers
People Managers
First Time Managers
Team Leads
Individual Contributors

Business Challenges

Agile Talent
Effective Teams
Building People Managers
Resolving Workplace Conflict
Improving Customer Satisfaction
Improving Customer Service
Managing Change
Managing Millennial Talent
Managing Workplace Stress
Reducing Attrition

Ideal for

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